Location: Bolton, Lancashire, United Kingdom
Company : Oyster Recruitment Limited
Salary: £35,000 – £38,000 per annum
Contract, Full-time
VISA SPONSORSHIP AVAILABLE
Specialists in recruitment and consultancy services within the finance and accounting sector, predominantly with accountancy practices.
Working within and around the Thames Valley and London area, we source staff at all levels. Whether you are looking for a new role or looking to recruit a trainee or a partner, ACA, CTA, ACCA and AAT, part or fully qualified or qualified by experience accountancy and finance candidates, we can assist.
Roles of Customer Service Coordinator:
- Schedule technicians service calls and visits on planned and unplanned jobs
- Manage the scheduling of complex service projects from order entry to invoice
- Handle incoming technical enquiries from customers and suppliers
- Liaise with technicians, customers and supplier enquiries to manage their expectations and that their requirements are met.
- Reviewing reports from technicians, quoting basic remedial works
- Process orders and order parts from the factory or suppliers
- Maintain and update records, spreadsheets and internal databases
- Forward plan and scheduling maintenance contracts to become familiar with specific customer requirements
- Maintain existing/new relationships.
Profile
- Previous Service Coordinator/Scheduler experience is essential
- Strong administration background with the ability to work efficiently with MS Word, Outlook, PowerPoint & Excel
- Excellent phone and interpersonal skills with strong verbal and written communication.
- Ability to work under pressure
- Thrive in a fast-paced environment
- Coordinate multiple priorities simultaneously
- Highly Organized
Salary & Benefits
- Private Medical Insurance
- Life insurance
- Enhanced pension
- 25 days holiday plus bank holidays
- Option to purchase additional holiday
- Fantastic career progression opportunities
Apply Now for Free:
Reference: 53408571